Turn Website Visitors into Booked Appointments with Chat360 AI
Chat360 engages every lead on your website 24/7, in both English and French, so you can focus on closing deals and growing your dealership.
Chat360 AI
Online 24/7
Bonjour! Avez-vous des VUS hybrides en stock?
Oui! Nous avons 8 VUS hybrides disponibles. Le RAV4 Hybride 2024 est notre plus populaire. Voulez-vous planifier un essai?
AI-Driven
Lead Qualification
Trusted by dealerships across Canada
Meet Your 24/7 Sales Team
Chat360 is AI that actually sells. Not a glorified FAQ bot. Not a “we'll get back to you” message. A real sales conversation that knows your inventory, speaks your customer's language, and books appointments while you sleep. In Canada's bilingual automotive market, most dealerships lose up to 60% of after-hours web leads because no one is available to respond. Chat360 changes that with an AI sales agent trained specifically on Quebec French and Canadian English, capable of searching your real-time inventory, qualifying leads based on buying signals like budget, timeline, and trade-in readiness, and booking test drive appointments directly into your calendar. Based on aggregated performance data from over 50 Canadian dealerships using Chat360, the platform achieves a 34% chat-to-appointment conversion rate and captures 47% of total leads outside of regular business hours.
Typical Chat Solutions
- ✗Generic FAQ responses
- ✗"We'll get back to you"
- ✗No inventory knowledge
- ✗Robotic translations
Chat360
- ✓Real-time inventory search
- ✓Books appointments automatically
- ✓Knows your entire lot
- ✓Truly bilingual (English & French)
Everything Your Chat Should Do (But Doesn't)
Most dealership chat tools are simple FAQ bots that frustrate customers with canned responses and “someone will get back to you” messages. Chat360 is fundamentally different: it is a purpose-built AI sales agent that integrates directly with your inventory management system, understands natural language in both English and Quebec French, and guides customers through the entire buying journey from initial inquiry to booked appointment. Every feature below has been designed based on real feedback from Canadian dealership teams and refined using performance data from our network of over 50 active dealership partners across Ontario, Quebec, and British Columbia.
Your AI Knows Your Lot
Chat360 searches your entire inventory in real-time. Match customers to the exact vehicle they want.
Smart Language Detection.
Not Google Translate.
Chat360 automatically detects your customer's language and responds naturally. English, French, Mandarin, Spanish, and more—your AI adapts instantly to serve every customer.
“Check le prix su'l Civic?”
French detected
“What's the price on the Civic?”
English detected
“Civic 多少钱？”
Mandarin detected
Know Who's Ready to Buy
Lead scoring based on buying signals—budget, timeline, trade-in ready. Hot leads trigger instant alerts.
92/100 - Ready to buy
From Chat to Calendar
Chat360 guides customers to book test drives and appointments. Synced. Confirmed. Done.
34%
of chats convert to booked appointments
Never Miss Another Lead
Saturday night. Sunday morning. Holiday Monday. Your AI is always on. Always responsive.
24/7/365
Always online
Leads Where You Need Them
Every conversation synced to your CRM. No copy-paste. No missed follow-ups.
Live in 1 Day.
Closing Deals by Day 1.
No lengthy setup. No weeks of training. Your AI goes live fast and starts converting immediately.
Your Brand, Your Way
Customize the look and feel of the chat to perfectly match your dealership's brand identity.
Effective Client Follow-ups
Ensure impeccable client follow-up with 360 CRM synchronization.
Auto-synced to CRM
Every interaction tracked
OEM Compliant
Built to meet manufacturer standards. GA4 and Shift Digital compliant out of the box.
Human Takeover
Jump into any conversation whenever you want. Take control of a chat with one click when a human touch is needed.
Seamlessly switch from AI to human
Your Command Center.
Complete Control.
Analyze conversations, review reports, take over chats, and continuously improve your AI. Everything your team needs to build the best AI for your business.
Fine-Tune Your AI
Adjust the AI's tone and approach based on lead scores. Hot leads get urgency, browsers get nurturing.
34%
Chat-to-appointment conversion rate
<30 sec
Average response time
(vs. 4+ hours industry average)
47%
Leads captured outside business hours
Based on aggregated data from 50+ Canadian dealerships using Chat360 (2024-2025).
What Dealers Are Saying
"We were losing leads every evening and weekend. Now, the AI responds in 30 seconds, no matter the time. Last month, we had 12 sales that started with the chat."
— Marc-André Dupont
Sales Director
Honda Terrebonne
"The French is perfect. Customers think they're talking to a real person. And when it's a hot lead, I get the alert directly on my phone."
— Jean-François Arnold
Owner
Arnold Chevrolet Buick GMC
"We tried other solutions. Too expensive, too complicated, poor French. Chat360 is exactly what we needed. Setup in 2 weeks, ROI in 30 days."
— Sophie Tremblay
General Manager
Auto Prestige Laval